Prices, Products and Services

All prices on this website are in New Zealand dollars and are inclusive of GST. Please note that we reserve the right to alter the prices at any time for any reason. Prices are subject to change and do not include display accessories, options and does not include delivery.

Products, Availability and Assembly

While we aim to ensure that information on this website is correct, sometimes errors do occur for which we apologise. Some items may require self assembly. It may be necessary to make changes to product specifications. We reserve the right to make these changes at any time and without notice.

Product Pictures

All colours of products are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different via this website due to computer picture resolution and individual monitor settings.

Refund Policy

We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

Faulty or Damaged goods

For products that arrive damaged or faulty, Design Concepts Ltd will replace or repair the product as long as within 14 days. Where repair or replacement of damaged or faulty goods is not possible, a full refund will be issued for the value of the damaged goods. Goods must be returned in accordance with our returns policy.

Returns Policy

You must return the goods to Design Concepts by couriering it back to the Design Concepts store – in their original condition and packaging and they must be received by us within 30 days of delivery. Design Concepts Ltd may at its option either credit your credit card, or provide you with an instore credit, for a sum equal to the cost of the product excluding handling and delivery costs. Returned products are the buyer’s responsibility until they reach the seller. The seller shall not be responsible for misdirected shipments or products lost or damaged in transit.